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Is there a cloakroom at the Musée Jacquemart-André?

There are lockers, but no attended cloakroom. Medium-sized items, coats, backpacks, umbrellas are left in lockers near the entrance. Suitcases are prohibited : if you arrive from the train station, leave them before coming, as they will not be stored for you. Strollers are not allowed in the rooms and must remain at the entrance. Flash photography is prohibited everywhere.
LockersFor medium-sized items
SuitcasesProhibited
StrollersProhibited in the galleries, to be left at the entrance
FlashProhibited
WhereNear the entrance, 158 boulevard Haussmann
Staffed cloakroomNo

Why it's strict

The Hôtel André is a home, not a wing of a modern museum. The doors between the Painting Room and the Grand Salon are narrow, the double-revolution staircase is climbed in single file, and the private apartments consist of just a few rooms. A large backpack can knock into a frame before its owner even notices. The room-by-room tour is described on what to see at the museum.

With a stroller

It can be left at the entrance. A baby carrier solves the problem for the youngest, and the museum remains fully accessible to those with reduced mobility, with an elevator to the upper floor. Family visit details are available on visiting with children.

Photography

Photography without flash is permitted in the permanent collections. Flash is prohibited, and conditions may vary in the temporary exhibition depending on the lenders. Ask the room attendant rather than trying : they are happy to help, and they know the museum best.

The museum’s advice

The tea room is located inside but can be accessed without a ticket. If you’re encumbered, take a table at Le Nélie before your visit and leave the rest in the locker afterward.

See dates & book

Reminder: the above evening event is booked via GetYourGuide, but the museum entry ticket is purchased at the museum ticket office or at the desk at 158.

We are an independent guide, not a tour operator or the museum. Booking links lead to GetYourGuide and are affiliate links — if you book through them, we may earn a small commission, at no extra cost to you. See our affiliate policy.

Frequently asked questions

Can I enter with a suitcase?

No, suitcases are prohibited, and the lockers do not accommodate them. Plan to use a left-luggage facility elsewhere before arriving; access details are on how to get here.

Are backpacks allowed?

A medium-sized bag must be placed in the locker near the entrance. Carry it in front if you keep it with you, as the rooms are narrow. See the visit duration.

Is photography allowed in the salons ?

Yes, without flash, which is prohibited. The temporary exhibition may have its own rules : see the Tintoretto exhibition.

La Traviata in the salonsEvening · 4.8 ★ · doors at 8 PMBook